We want you to be completely satisfied with your purchase, and therefore we will gladly accept any unworn, unwashed, unaltered, or unused merchandise for a full refund within 15 calendar days of the invoice date. Our merchandise is guaranteed to be free of manufacturing defects, and we will accept any defective item for an online store credit or refund within (1) year of the invoice date. The following guidelines apply:
If product was damaged or shipped incorrectly please call Customer Service at 305.638.5484. A Customer Service Representative will provide you with return instructions. You will not be charged for shipping of replacement items.
- Should you wish to make a return, please email firstname.lastname@example.org and we will provide you with an RA number. Please mark the outside of the box with this RA number.
- All returns MUST have been purchased from shopluckyinlove.com and returned in sellable condition (new and unworn), including original packaging with original hang tags attached.
- Returns made within 15 calendar days of the invoice date will be issued in the same form as was utilized for payment.
Merchandise returned after 15 days of purchase will be accepted at our discretion for an online store credit based on the current selling price.
- Due to company policy, merchandise marked as final sale cannot be exchanged or returned.
- Refunds will not include shipping and handling. Shipping and handling charges are nonrefundable once an item has shipped.
Please ship all returns to:
Lucky In Love
3300 NW 41 Street
Miami, FL 33142
Refunds and Processing
Refunds will be processed within approximately 7 – 10 business days after we receive your return. Original shipping charges are non-refundable.